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Chris Hayes

Managing Director - Bishta


Are You Making Maximum Use of the Staycation?

With such a tumultuous year for the holiday park and home sector, this session looks at how having a hot tub, or exercise spa, has ensured that holiday makers are encouraged to your venue. The session also explores what you need to do to ensure that your guests have a safe and enjoyable experience while they are with you to meet the requirements of the HASAW Act, L8, HSG 282 and other industry guidance. By having a proactive approach to your hot tub offering, this will ensure that you attract more bookings, can obtain a higher income and most importantly, you can operate in such a way that your guests give you positive feedback about their stay with you!

About Chris Hayes

Chris Hayes has been BISHTA’s MD since April 2008. He is responsible for the strategic leadership, not only of the spa and hot tub industry, but is also responsible for the swimming pool industry on behalf of SPATA (the Swimming Pool and Allied Trades Association). He is also MD of the BSPF (British Swimming Pool Federation) and has responsibilities for PIP (Pool Industry Promotions) and SPATEX (the annual trade exhibition).

His work involves liaison with a range of local and national government departments and other key organisations at home and aboard to raise standards and also the profile of the industry. Examples in the UK include the work with BSI, Home Office, The IET and WRAS. In Europe, he has been the Head of Delegation for the BSI on CEN TC 402 (Domestic Pools and Spas) including being the Convenor of WG4 that produced EN 17125.