Wednesday 7th November
Thursday 8th November
11.00 - 11.30
Peter Brown - International Association of Trampoline Parks
Essentials for Success - What YOU Need to Know Before Jumping In!
Looking at the essentials to consider when developing a trampoline park as part of your attraction. Including what works, what to avoid and the recent developments in standards.
11.45 - 12.15
Robert Kluth - Lorica Insurance Brokers
Inspection of Amusement Rides & Devices
Providing an explanation of the legal requirements regarding the inspection of amusement rides and devices.
12.30 - 13.00
David Khan - Online Marketing Surgery
How To Grow Your Leisure & Tourism Business Using Google
A strategic Search Engine Optimisation plan is essential for any leisure and tourism business seeking to grow its online presence. You will discover the true power of SEO and how it can help you multiply your revenues, propelling your company to the next level. David will not blind you with science when revealing his simple five-step plan, which has generated businesses millions in online sales.
13.15 - 13.45
George Smith - Kamarin Computers
5 Essential Financial Reports for Family Attractions
Being able to see the right information about your business at the right time is fundamental to making the right decisions. Focusing on 5 key financial reports, I will explain how Visitor and Tourist Attractions like yours can increase revenue, manage your costs and maximise growth, all while increasing your customer retention, average dwell time, average yearly spend and customer experience. A must-see for any family attraction.
14.00 - 14.30
Bala McAlinn - Boo Productions
Upselling: How to motivate your teams and boost sales
Boo Productions deliver training to leading companies and top attractions cross the UK. Using case studies from some of our clients including Wembley Stadium, Crealy Adventure Park, ZSL London & Whipsnade Zoo, National Gallery and Kew Gardens; Bala will share his insight on what training and motivational methods have the greatest impact and fiscal results.
14.45 - 15.15
Chanel Cornelius - 918 Coffee Co
Eco Roast Technology & the Coffe-Eco System
500,000 tonnes of used coffee grounds are sent to UK landfills each year! 918 Coffee have designed and build the worlds only Eco Roaster that diverts this valuable resource and uses it to roast their Deliciously Responsible Coffee! Chanel’s presentation on The 918 Coffe-Eco System incorporates Eco Roast Technology and also how they recycle PE lined cups, valved coffee bags, boxes and more! Could this be the closed loop solution the industry’s been searching for?
15.30 - 16.00
Lyndsey Westcott - ZOLL Medical UK Ltd
The importance of AED’s & High Quality CPR
Sudden cardiac arrest (SCA) can strike at any time It happens in a split second. A person collapses—the victim of sudden cardiac arrest—and the clock starts ticking in the race to restore a normal rhythm to the heart. Prompt initiation of CPR with early defibrillation can save countless victims’ lives.