The most recent release of KC Solutions’ EPOS product has been designed to incorporate multiple functions to improve the efficiency of your customer service and maximise the experience of your visitor. The acclaimed KCPOS, of the KC Solutions’ family, v3.4 update boasts enhanced integration with Digitickets, allowing for extended communication between the visitors at your tourist attraction and the ticketing platform.
The enhancement increases traceability of your customers or members’ spending across your site, so you can clearly monitor their preferences or habits. The upgraded information that comes with KCPOS v3.4, enables you to create customisable loyalty schemes for your visitors, which is made easier by the customer profiling features. By monitoring your visitors spend and rewarding loyalty, you are able to increase dwell time, repeat admissions and average spend.
Shared information and synchronisation are principle offerings with KC Solutions’ latest update, as well as a new off-the-shelf integration to popular tourist attraction ERP (Enterprise Resource Planning) software: Greentree. Adding to the range of natively linked products that the company work with, Greentree sits alongside industry-leading accountancy packages such as Sage, Pegasus, Advanced and Access, bolstering their portfolio of connected applications and extending their reach into the visitor and tourist sector.
Additional improvements include GDPR compliancy updates as standard amongst other bug fixes, user requests, and functionality enhancements.